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Shipping and Delivery Time
Shipping & Delivery
At ROTHMEN, we work to make your shopping experience the best it can be — from order to delivery. We're committed to making sure your product arrives safely, within the estimated timeframe, and in perfect condition.
Made to Order
Each ROTHMEN piece is printed and produced specifically for you after your order is placed — we don't keep stock. This allows us to reduce waste and ensure better quality control, but it also means production takes a little longer than off-the-shelf items. Thank you for your patience.
Delivery Times
- Delivery times vary depending on your location and the shipping method selected at checkout.
- Once payment is confirmed, your order enters production, which typically takes 2 to 5 business days.
- After production, your order is shipped and typically arrives within [X] business days, depending on the courier and destination.
- The estimated delivery window will be shown at checkout, based on the shipping method selected.
Shipping Costs
- We offer shipping options with different timeframes and costs, so you can choose what best suits your needs.
- During promotional campaigns, we may offer free shipping to certain regions or above a minimum order value — check the current offer on our site.
Tracking
- Once your order ships, you'll receive an email with a tracking number so you can follow your delivery in real time.
Please Note
- Please make sure your delivery details are correct at checkout. Incorrect information may cause delays or prevent delivery altogether.
- If a delivery attempt is unsuccessful, the courier may return the order to our distribution centre.
- Under UK consumer law, if your order doesn't arrive within the agreed timeframe, you may be entitled to a full refund. See our Returns Policy for more details.
If you have any questions about shipping or your delivery, our team is happy to help:
Email: contact@rothmen.com